Refund policy

Returns & Exchanges

We want you to be completely satisfied with your purchase.

Return Eligibility

Returns are accepted within 30 days of delivery. Items must be unused and in their original packaging.

Non-Returnable Items

• Custom or personalized products
• Clearance or final sale items
• Gift cards

Return Process

To initiate a return, please contact us at:

📧 melissa@goldleafhomedecor.com

Include your order number and reason for the return.

Refunds

Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.